COVID-19 Update 21st March:
As a community we are all feeling the effects of the COVID-19 situation, and undoubtedly it’s going to be a very tough time for the music industry as a whole. As a small locally run business, and with our main priority being to keep our staff and customers safe and well as well as doing our bit to try and slow the curve, we have had to re-think and revise our current structure.
We have decided to keep the workshop open for now with skeleton staff and very thorough cleaning of surfaces, equipment and tools. We welcome our customers wishing to collect or drop-off any repairs, but please be aware that there will be forced measures and policies in place to restrict contact – personal and also with the handing over of goods.
If you do wish to visit us, please give us a call first on 0432 077 787 so that we know to expect you.
We will be revising our policies constantly as more information becomes available but please know that we are working as hard as we can to prepare for a variety of contingencies, and are dedicated to keeping our business running in some capacity during this time.
Thanks for your support xx Dick & Tracy
We offer a comprehensive speaker repair service here on site at our workshop in Brunswick East. We can recone and recoil your speakers, whether they are guitar or bass speakers, pro audio or PA speakers, hi fi speakers or car audio speakers. From big to small, we can do it all. We can replace your foam surrounds on your hi fi speakers that have rotted away.
AMP REPAIR & SERVICE
Open Ear Audio provides a complete amplifier repair service. We specialise in tube (valve) guitar or bass amps but can also repair and service PA power amplifiers, solid state guitar and bass amplifiers, effects units, studio preamps and processors, hi fi amplifiers and pre-amps as well as powered speakers and subs.
Turntable repairs are an essential part of our business, due to a resurgence of vinyl. We work on all belt drive, direct drive and rim drive record players from radiograms to DJ decks.
"We took my grandfather's turntable to the guys, it hadn't moved in 25 years and everyone else we took it to said it was a lost cause. Open Ear rebuilt it, inside a week and for a reasonable price. It's now bringing beautiful music to another generation of my family. Thanks so much guys."
"I can't thank Dick enough for the work he did on my 70s Fender Twin. A new lease of life (and some new speakers) for the old girl!"
“Norwest is one of the Asia Pacific regions largest professional Audio, Lighting and Vision suppliers. We execute high end production services both locally and internationally as well as having branches in Melbourne, Brisbane, Sydney, Perth and Auckland and Wellington. Being involved in the Olympics, or high end corporate and international events and shows means our equipment must be in top shape and for Audio equipment, it must be sonically perfect!! Dick Straight has been a great help to us with his re-coning services for many years now and his prompt service has helped us out of many jams where we really need a fast turn around. We can’t recommend Dick and “Open Ear” highly enough.“
“Dick has always been great in turning around speaker repairs quickly! Whenever I have a driver that needs urgent attention he’s always able to find room in his repair schedule to have it fixed as soon as possible. Much appreciated Dick, keep up the good work.“
“I’ve known the high standard of Dicks work for some time now. Not many people know speakers as intimately as he does and his perfectionist tendencies amount to some excellent repairs coming out of Open Ear Audio. He is also forthcoming with genuinely helpful advice and is a very pleasant character to deal with.“
“When my Peavey classic started sounding sick I sent it to the experts – Open Ear Audio. Dick repaired a damaged speaker and gave the amp a thorough service. He was very friendly and generous with advice. Now It sounds a million bucks again!“
"If you have any hi fi problems, take the opportunity to talk to these people. They have the right attitude to overcome any problems. Service and repair are high quality and the never give up ethic is a winner for me. They will have all my work from now on. A big thank you."